empowering people to become self-reliant

Housing Solutions Monitor 5th Street

Primary Role:

The Housing Solutions Monitor oversees the permanent housing units at 5th Street I/II. This position is responsible for monitoring the daytime activities, communicating with the case management staff particularly the Housing Manager regarding the tenant’s progress and/or concerns on site, and assisting with maintaining/inspecting the interior of the units.

Reports To: Housing Manager

Organizational Effectiveness:

  • Assists in admitting new occupants to the facility, occupants are permanent residents of the 5th I/II Street Housing Apartments.
  • Maintains daily contact with each client living in the facility.
  • Shares information in basic life skills including housekeeping skills, shopping tips and food preparation as appropriate.
  • Shares about community resources such as Trans-Aid, DSS, Health Department or other related information.
  • Lives on site at the facility and is available to handle emergency situations as they may occur.
  • Inspects each unit annually to determine damages, maintenance repairs, theft, break-ins, repairs, and/or tenant compliance concerns.
  • Is available for resident duties, on a mutually agreed upon schedule between ESR and the Peer Specialist. Work Schedule is agreed to in advance prior to starting and must be approved by the ESR Executive Director.
  • Maintains records of who occupies each unit, their weekly housekeeping and maintenance inspections, inspection results, service plan progress, ending inventory, and overall shelter conditions conducive to NC ROMA principles.
  • Performs light maintenance duties as required.
  • Utilizes supervision effectively.


  • Serves as an ambassador for the Experiment in Self-Reliance and respects the integrity of the organization.
  • Serves as a team player in furthering the mission of the organization.

Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Input Client updates, notes in client files via computer.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to walk, stand, crawl, bend, stoop, climb, use hands to finger, handle, or feel; and reach with hands and arms, here. The employee frequently required to sit and talk. The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job includes close vision, distance vision, peripheral vision, and depth perception.

Work Environment

  • While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.


The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Licenses, Registrations, Certifications

  • Valid Driver’s License and reliable transportation that may be used in the performance of duties.


  • High school diploma or equivalency plus two years’ experience in a social service area.
  • May require weekend and/or holiday work.